Terms and Conditions

Acceptance of Terms

By accessing and using Aimentoria services, you agree to be bound by these terms and conditions. These terms govern your use of our AI mentorship services in Canada.

Service Description

Aimentoria provides professional AI mentorship services in Canada. Our services include AI mentorship programs, career development guidance, skill enhancement, and comprehensive client support for AI professionals.

User Obligations

By using our services, you agree to:
Provide accurate and complete information
Maintain confidentiality of all account information
Use our services in accordance with applicable laws
Respect the rights of other clients and staff

Service Pricing

Our pricing is clearly indicated for each service. All prices are in Canadian dollars (CAD) and include applicable taxes. Payment terms and methods are specified in your service agreement.

Refund Policy

Our refund policy is structured as follows:
Full refund for service cancellation within 7 days of contract signing
80% refund for cancellation within 14 days with minimal processing
50% refund for cancellation within 30 days with normal processing
No refund after 30 days from contract date
Special circumstances are evaluated on a case-by-case basis

Service Delivery

We commit to:
Providing professional and timely service
Maintaining regular communication and updates
Transparently documenting all processes
Offering quality support throughout the service lifecycle

Terms of Usage

Our service usage terms include:
Appropriate use of our AI mentorship services
Compliance with applicable Canadian laws and regulations
Respect for service guarantee conditions
Timely communication and collaboration

Service Disclaimer

While we offer high-quality AI mentorship services, Aimentoria cannot:
Guarantee specific career outcomes
Control individual career situations or reactions to guidance
Be responsible for career decisions based on our recommendations
Provide guarantees, but final career decisions rest with the client and their professional advisors

Mentorship Quality and Security

We maintain high standards for mentorship quality and security, including:
Regular service quality assessments
Adherence to security protocols
Service calibration and maintenance
Staff training and certification requirements

Client Rights and Responsibilities

Clients have the right to:
Respectful and professional service
Participation in service selection decisions
Access to their service information
Expression of concerns and complaints

Confidentiality and Data Protection

We maintain strict confidentiality regarding:
Personal professional information
Service and usage data
Contact and account information
All other sensitive client data

Intellectual Property

All content, trademarks, and intellectual property on our website and in our services remain the property of Aimentoria. Any unauthorized use is prohibited.

Liability Limitation

Aimentoria's liability is limited to the extent permitted by law. We are not responsible for indirect, incidental, or consequential damages resulting from the use of our services.

Applicable Law

These terms are governed by the laws of Canada. All disputes will be resolved in Canadian courts.

Terms Modifications

We may update these terms regularly. Significant changes will be communicated via our website or by direct notification to clients.

Contact Information

For any questions regarding these terms, please contact us using the information provided on our website.